Recently I was trying to change the primary email address on my Skype account. The challenge? When I tried to change the primary email address I kept getting an invalid password prompt.
Oops, that wasn’t the right password. Try again.
I spent an hour going round in circles with Skype Live Chat support. Eventually, I was told that because it was linked to my Microsoft account I could not change my primary email address. I was told that the only option was to delete and recreate my Skype account.
The challenge with that option is that I would lose my Skype number (which was also on my business cards). Support informed me that a Skype number could not be transferred between accounts.
I was in a quandary. On the one hand, my old email was going away. If Skype would not let me change my primary email address, then I now had a security problem should anyone else pick up that email address. If I did recreate my account, then I had the challenge of potentially losing my business phone number.
I scoured the Skype community forums. Luckily, I found this great solution from community contributor Sunqan.
Here is how Sunqan circumvented this problem.
From your Skype for Desktop client select your profile and click the Manage link. This will open your profile page at Skype.com.
Under the TV and Home Phone section click the Setup link. This will guide you through the process of creating a Skype password.
You will receive a confirmation that your Skype name is ready to be used. Click Go to account settings to return to the profile screen.
Back on the main Account Settings screen, you will see the TV and Home Phone section has been populated with your Skype Name. To the right you also have a Change Skype Password link should you ever need it.
Now let’s change that primary email address! Scroll down to Notification Settings and click Change Email Address.
On the Contact Details page click Edit.
Select the toggle, Set as Primary Email, next to the email you want to make primary. Click Save.
Now enter the Skype password you just created. Click the Enter button.
Confirm the changes took effect.
You are all set!
Hope this helps! Drop a comment below to let us know how we are doing.
CREDIT: For Sunqan’s original thread follow this link.