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Getting your multifunction network scanner to work with Office 365

February 13, 2013 By Gareth Gudger 34 Comments

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I ran into a strange issue recently where I could not get a Konica Minolta Bizhub multifunction network scanner to send scans to email using office 365.

After some useful posts on the Microsoft Office 365 Community Forums and a lot of trial and error, I discovered what I needed to do to make this particular scanner relay mail through Office 365.

[Read more…] about Getting your multifunction network scanner to work with Office 365
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Filed Under: Office 365 RSS, Office 365 Solutions

How to enable Remote Desktop on the Backup Exec 3600 appliances

February 12, 2013 By Gareth Gudger Leave a Comment

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For any of you that own a Backup Exec 3600 appliance, you already know that it is a locked-down version of Windows Storage Server 2008. Console access (through a keyboard, mouse, or monitor) is not recommended after the initial setup, and that Remote Desktop is turned off. The only method of administration is through the appliance web portal.

For those of you that are looking for a little more, you can enable RDP through PowerShell. Keep in mind that enabling Remote Desktop is not supported by Symantec and is not considered a best practice. Do so at your own risk.

[Read more…] about How to enable Remote Desktop on the Backup Exec 3600 appliances
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Filed Under: Other Tech, Symantec

Backup Exec 3600 appliances do not boot after a DR move of the data drives.

February 12, 2013 By Gareth Gudger Leave a Comment

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I have seen this issue a few times now while performing a disaster recovery of a Backup Exec 3600 appliance. There are many DR scenarios for a Backup Exec 3600 appliance but the one I am referencing in this post is when the appliance is a total loss and you need to move your four data drives from the old appliance to a new appliance.

I have seen some instances that after you move the 4 existing data drives from the old appliance to the new appliance, you get past the Symantec POST screen only to be left at a white cursor that is blinking in the top-left of a black screen.

[Read more…] about Backup Exec 3600 appliances do not boot after a DR move of the data drives.
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Filed Under: Other Tech, Symantec

Backup Exec 2012 – Can’t perform GRT based restore from a VMWare Agent Backup

February 12, 2013 By Gareth Gudger 5 Comments

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I ran into an issue recently where I could not do a GRT (file & folder) based restore from a backup that had been created using the VMWare Agent. The backups all reported as successful and I confirmed the GRT settings were configured in the backup options correctly. I also confirmed that the Remote Agent was deployed on the virtual machine and communicating correctly.

Basically, when I selected the virtual machine in Backup Exec 2012 (because you do a GRT based restore through the Remote Agent) the restore wizard only had the option for a full virtual machine restore. There were no other options in the restore wizard. I could only restore the entire virtual machine and all its virtual disks.

Apparently this is a known issue but there is a very simple workaround. To be able to do a GRT based restore from a backup using the VMWare agent I had to first do a one-time backup through the remote agent, treating the virtual machine as if it were a physical box. It didn’t need to be much. In fact, I just backed up one, yes just one, tiny little file through the remote agent. It didn’t even matter what destination I used. Once the backup completed I went back into the restore wizard and Hey! Presto; I now had an option to restore files and folders. Furthermore, it showed every single file and folder from the full virtual machine VMDK backup.

(At the time of writing there is currently no hotfix.)

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Filed Under: Other Tech, Symantec

ALT + DEL combination on a message in Outlook

February 7, 2013 By Gareth Gudger Leave a Comment

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ALT + DEL combination on a message in Outlook 2013

Another keyboard combination in Outlook that is often overlooked is ALT + DEL on an email message. This brings up the Clean Up Conversation dialog box (and also allows you to adjust the Clean Up settings – this can also be found under the Outlook Options under Mail.). The Clean-Up button is also available on the ribbon.

The idea behind conversation cleanup is to automatically remove redundant messages in a conversation. The basic idea is that if that contents of a message are completely contained in a reply, the previous message is moved to the Deleted Items.

This feature is available in Outlook 2010 and Outlook 2013.

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Filed Under: Outlook Tutorials

CTRL + DEL combination on a message in Outlook

February 7, 2013 By Gareth Gudger 6 Comments

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CTRL + DEL combination on a message in Outlook

One of cool keyboard combinations in Outlook that is often overlooked is pressing CTRL + DEL on an email message. If you press CTRL + DEL on an email message it gives you the option of automatically moving any new messages that are determined to be part of the same email string or conversation to the Deleted Items folder. Kind of useful when someone sent the Keyboard Kitty viral video to everyone in the company and it generates a dozen reply-alls.

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Filed Under: Outlook Tutorials

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