Recently I was trying to change the primary email address on my Skype account. The challenge? When I tried to change the primary email address I kept getting an invalid password prompt.
Oops, that wasn’t the right password. Try again.
I spent an hour going round in circles with Skype Live Chat support. Eventually, I was told that because it was linked to my Microsoft account I could not change my primary email address. I was told that the only option was to delete and recreate my Skype account.
The challenge with that option is that I would lose my Skype number (which was also on my business cards). Support informed me that a Skype number could not be transferred between accounts.
I was in a quandary. On the one hand, my old email was going away. If Skype would not let me change my primary email address, then I now had a security problem should anyone else pick up that email address. If I did recreate my account, then I had the challenge of potentially losing my business phone number.
I scoured the Skype community forums. Luckily, I found this great solution from community contributor Sunqan.
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