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Office 365 Solutions

‘Unread Mail’ – The attempted operation failed. An object could not be found.

October 20, 2015 By Gareth Gudger 6 Comments

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While working on a Cutover migration for Office 365 I ran into an error with the default search folders in Outlook. The data had migrated successfully. The Outlook profiles were recreated. Mail was flowing. However, when clicking on the Unread Mail folder it resulted in the following error.

'Unread Mail' - The attempted operation failed. An object could not be found.

This same error occurred when clicking on other search folders; such as Categorized Mail, or, Large Mail.

Outlook Favorites

Thankfully the fix was incredibly simple.

[Read more…] about ‘Unread Mail’ – The attempted operation failed. An object could not be found.

Filed Under: Office 365 RSS, Office 365 Solutions, Outlook Solutions

Fatal error MrsHttpUnauthorizedException

August 6, 2015 By Gareth Gudger 2 Comments

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Recently I encountered the following error when completing a mailbox move from Exchange to Office 365.

  8/1/2015 12:00:00 AM [CY1PR11MB0001] Fatal error MrsHttpUnauthorizedException has occurred.

The initial sync had worked fine. The mailbox was AutoSuspended at 95%. It was ready to be completed. Yet, it did not want to go. I repeated a Resume-MoveRequest on a similar mailbox–same exact error.

Sadly, the interwebs seemed devoid of any real information. Luckily a good friend and colleague alerted me to the root cause. This error will occur if the password has changed on the account used to create the move request.

In my case, this had indeed happened.

The remedy for MrsHttpUnauthorizedException

To fix the issue we need to update the credentials on the move request. To do this we need to enlist the help of the Set-MoveRequest cmdlet. Let’s get started.

[Read more…] about Fatal error MrsHttpUnauthorizedException

Filed Under: Exchange, Exchange Solutions, Office 365, Office 365 RSS, Office 365 Solutions

Slow Document Editing when using SharePoint Sync

August 4, 2015 By Gareth Gudger Leave a Comment

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Recently I ran into an issue where editing a Word document was painfully slow. Every time I typed a letter it was followed by an unbearable lag. Typing a sentence would sputter in dribs and drabs. This was not going to work.

SharePoint Online Document Library Sync

The document in question was stored in SharePoint Online. I was using the Sync feature for easy access from my local computer.

The fix was actually quite simple.

Fix Slow Document Editing

Check the bottom-right of your Word document. If you see something that says Updates Available click it. If successful the Updates Available notice will disappear and Word will perform at its normal speed.

If you hover over Updates Available before you click it, you will see a description of what is actually going on.

[Read more…] about Slow Document Editing when using SharePoint Sync
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Filed Under: Office 365 RSS, Office 365 Solutions

RBAC hides the Office 365 Mailbox creation link

July 21, 2015 By Gareth Gudger 15 Comments

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If you have configured Exchange 2013 in hybrid mode then you have probably noticed the appearance of this link. It’s the Office 365 Mailbox creation link.

New Office 365 Mailbox link

However, if you have implemented RBAC this link may not show when you’d expect it to.

I ran into this recently when upgrading an Exchange 2010 hybrid environment to 2013. Previously the client had implemented RBAC where members of the helpdesk team were added to the Recipient Management group. In 2010 this allowed the helpdesk team to create and manage mail recipients; both on-premise and in the cloud. However, when this group attempted to use the 2013 management tools the Office 365 Mailbox link was absent.

After some digging–plus some trial and error–we quickly found an oddity. The short answer–it’s all based around one missing role entry. To see that link you need access to the Get-RemoteDomain command. Members of Recipient Management do not have this.

[Read more…] about RBAC hides the Office 365 Mailbox creation link

Filed Under: Exchange, Exchange Solutions, Office 365, Office 365 RSS, Office 365 Solutions

Bulk Add for Full Mailbox Access

March 11, 2014 By Gareth Gudger Leave a Comment

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I was helping a fellow expert on Experts-Exchange recently. They were needing help with a PowerShell script. The task was to allow a user account Full Mailbox Access overall members that belonged to a certain distribution group.  After a little reworking of PowerShell, this is what we came up with; and it worked!

[Read more…] about Bulk Add for Full Mailbox Access

Filed Under: Exchange, Exchange Solutions, Office 365 Solutions

Multiple password prompts when accessing files on SharePoint

January 10, 2014 By Gareth Gudger 2 Comments

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I ran into a situation recently where users kept getting multiple passwords prompts when trying to access documents off SharePoint. It didn’t matter what kind of document the user was trying to open. Often they would be prompted as many as 2 or 3 times before the document would open and, it never made a difference if they checked to Remember Password or not. It was incredibly aggravating for my users and needed immediate attention.

Luckily the fix was quite simple

[Read more…] about Multiple password prompts when accessing files on SharePoint
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Filed Under: Office 365 Solutions, Office 365 Videos & Podcasts

Slow browsing while using SharePoint Explorer View

August 24, 2013 By Gareth Gudger Leave a Comment

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SharePoint Explorer View allows you to view your SharePoint Document Library in a Windows Explorer View. This view is nice for uploading dozens of files at once, very quickly and very easily.

Entering SharePoint Explorer View

However, the performance of your Explorer View may be severely impacted by a single checkbox. If you have ever tried to use Explorer View and browsing between the folders is incredibly slow then here is how you fix it. The difference is night and day.

[Read more…] about Slow browsing while using SharePoint Explorer View
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Filed Under: Office 365 Solutions, Office 365 Videos & Podcasts

Getting your multifunction network scanner to work with Office 365

February 13, 2013 By Gareth Gudger 34 Comments

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I ran into a strange issue recently where I could not get a Konica Minolta Bizhub multifunction network scanner to send scans to email using office 365.

After some useful posts on the Microsoft Office 365 Community Forums and a lot of trial and error, I discovered what I needed to do to make this particular scanner relay mail through Office 365.

[Read more…] about Getting your multifunction network scanner to work with Office 365

Filed Under: Office 365 RSS, Office 365 Solutions

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